Skip to main content
Audti
Contact UsBlogScanPricingSign In

Privacy Policy

Effective Date: May 28, 2026

Welcome to Audti ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our ADA scanning Software as a Service (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use Audti. By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information") in the following ways:

A. Information You Provide to Us

  • Account Information: When you register for Audti, we collect your name, email address, company name, and password.
  • Billing Information: If you purchase a paid subscription, our third-party payment processors (e.g., Stripe) will collect your payment details, billing address, and credit card information. We do not store full credit card numbers on our servers.
  • Communication Data: Information you provide when contacting our customer support team, filling out forms, or requesting demos.

B. Information Processed by Our Service

  • Website Data (Scanned Content): To provide our ADA scanning service, you will submit URLs or website domains to us. We crawl and analyze the public-facing HTML, CSS, and structural code of these websites to generate accessibility compliance reports.
  • Report Data: We store the accessibility reports, historical scan data, and remediation logs generated by your use of Audti.

C. Automatically Collected Information

  • Device and Usage Logs: We automatically collect standard server log data when you interact with our platform. This includes your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyze how our Service is used.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Service: Processing your website scans, delivering ADA compliance reports, and managing your account.
  • To Improve Our Product: Analyzing usage patterns to enhance our scanning algorithms, user interface, and overall product performance.
  • To Process Payments: Managing subscriptions, billing, and invoicing.
  • To Communicate with You: Sending transactional emails (e.g., scan completions, password resets, billing notices) and providing customer support.
  • For Marketing: Sending newsletters or promotional materials, provided you have not opted out.
  • For Security and Compliance: Detecting and preventing fraudulent activities, unauthorized access, and ensuring compliance with our Terms of Use.

3. How We Share Your Information

We do not sell or rent your Personal Information. We only share your data in the following circumstances:

  • Service Providers: We share information with trusted third-party vendors who assist us in operating our Service (e.g., cloud hosting providers, payment processors, and email delivery services). These providers are contractually obligated to protect your data and only use it for the services they provide to us.
  • Business Transfers: If Audti is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or to protect the rights, property, or safety of Audti, our users, or the public.

4. Data Security

We implement commercially reasonable technical, administrative, and physical security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your Personal Information and scan data for as long as your account is active or as needed to provide you with the Service. If you cancel your account, we will delete or anonymize your data in accordance with our standard data retention policies, unless a longer retention period is required by law or for legitimate business purposes.

6. Your Rights and Choices

  • Access and Update: You can access, review, and update your account information directly within the Audti dashboard.
  • Marketing Communications: You can opt out of receiving promotional emails from us at any time by following the "unsubscribe" instructions in those emails. You will still receive essential transactional emails regarding your account.
  • Account Deletion: You may request the deletion of your account and associated data by contacting our support team.

7. Children's Privacy

Our Service is intended for businesses and professionals. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using our contact form.